How it works;
Our stress-free process for capturing online client success stories

1. You tell us your goals
You tell us who/where/why you want to evidence impact, build trust and/or convert leads
We advise on ideal participants, and where/how to get the most from recommendations
CLICK - Get in touch to discuss how recommendations could benefit your business

2. You introduction us to participant(s)
You introduce us via email to your client/your participant
We provide drafted email templates and participant info to make this easier for you

3. We arrange and brief participant interview
We liaise directly with your participant a suitable time for the call
We also provide tutorials and training* to ensure they’re relaxed and correct tech setup

4. We conduct 1:1 interview
We conduct a 20-30min reflective* 1:1 online interview - ensuring everything required is captured
If desired we can send the transcript for review before progressing to editing
We provide a participant incentive*; a chance to record their own 60sec video at end

5. We edit footage
We edit the footage - selecting only the best bits which tell the most impactful story
If requested in advance, footage can be edited into multiple different formats/uses

6. We deliver your videos
We deliver you the ready-to-share video(s) - either as a sharable link and/or video file
No videos left collecting dust in a folder - we upload to our 5 Star Stories YouTube channel, so you get instantly sharable link, plus the added credibility of third-party trust

7. You use videos across your sales and marketing
You can use your videos across multiple touchpoint; proposals, website, social, email etc
We’re available to ensure you implement and get the most from your videos

*Participant Incentives
To make it easier for you to secure your client’s/participant’s engagement, we provide incentive bonuses as part of our packages;

- Tutorials and training
For anyone feeling nervous about being on video, there are presenter coaching videos. These not only ensure a more relaxed, authentic interview, but the participant can also use the skills in their wider video, presentation and/or communication confidence.
Technical setup videos are also included, to ensure best possible visual and audio quality when recording - the skills of which, again, participants can use in their own life/work also.

Participant’s own 60 sec video
A chance for participants to record their own 60 sec video/message at the end of the session. They can be use for anything from 60 sec elevator pitch, video about me or CV, or personal story or message. This incentive is included in most of the packages

Reflection on their journey/experience.
All interviews are conducted in a way which enables the participant to reflect positively on their personal journey, story, experience and/or learning while working with you. This time, space and articulation helps clients/participants feel seen and heard; creating both personal clarity, confidence, and authenticity.